We were in the middle of an RV trip when suddenly our coach electrical system went out. No hot water, no lights, and no power to the refrigerator. We honestly thought our vacation was over.
Then we called Omar’s RV Parts and Service in Wenatchee, Washington. They told us to come over and said they would do what they could to help. Even though it was a Saturday, they fit us into their schedule.
Josué worked tirelessly until he found the problem, fixed it, and got us back on the road enjoying our trip again. Omar, the owner, personally came out to introduce himself and let us know they were happy to help. Roy from RV sales also stopped by, said hello, and even opened the gate for us so we wouldn’t have to back out or unhitch our tow vehicle.
What impressed us even more was the bill. Considering the unscheduled Saturday service and the amount of time spent diagnosing the issue, they could have charged so much more. Instead, the fee was incredibly fair.
This business truly cares about people. Omar represents the Christian way not just by the fish on the signs and shirts, but by how he and his staff treat others with kindness, honesty, and generosity.
If we lived nearby, Omar’s RV Parts and Service would absolutely be our go-to place for all RV service needs. Highly recommend!
