2020 Keystone RV Passport 239ML Travel Trailer For Sale Wenatchee, Washington

We were in the middle of an RV trip when suddenly our coach electrical system went out. No hot water, no lights, and no power to the refrigerator. We honestly thought our vacation was over. Then we called Omar’s RV Parts and Service in Wenatchee, Washington. They told us to come over and said they would do what they could to help. Even though it was a Saturday, they fit us into their schedule. Josué worked tirelessly until he found the problem, fixed it, and got us back on the road enjoying our trip again. Omar, the owner, personally came out to introduce himself and let us know they were happy to help. Roy from RV sales also stopped by, said hello, and even opened the gate for us so we wouldn’t have to back out or unhitch our tow vehicle. What impressed us even more was the bill. Considering the unscheduled Saturday service and the amount of time spent diagnosing the issue, they could have charged so much more. Instead, the fee was incredibly fair. This business truly cares about people. Omar represents the Christian way not just by the fish on the signs and shirts, but by how he and his staff treat others with kindness, honesty, and generosity. If we lived nearby, Omar’s RV Parts and Service would absolutely be our go-to place for all RV service needs. Highly recommend!

So, here I was in Wenatchee pulling into an RV park only to discover that the slides on my 5th wheel were largely inoperable due to a damaged hydraulic line. It was 4 o'clock in the afternoon when I phoned Omar's, explained my unenviable predicament, and Jim said that he could make room for me first thing the next morning...even though the business was obviously packed to rafters with RVs. Shockingly, I received a call in less than 4 hours after drop off notifying me that a new hose had been custom made, installed, and I was ready to get back on the road. I could not have imagined an outcome such as this considering that I was staring at a puddle of hydraulic fluid under my RV less than 24 hours earlier, what a relief. Aside from being grateful and impressed with the work they did for me, everyone I spoke with was so kind, helpful, and they are obviously a team oriented business where satisfied customers are job one. Could not recommend these folks more highly for service, and, they have a fantastic offering of RV accessories to browse through and be reminded of what you have been forgetting to buy! Thank you to Omar and Team!

I am very pleased with Omars. They are the only RV repair shop that will work on older rvs. They fixed several things on my older tent trailer. I called most rv shops in Eastern Washington and none would touch an rv older than 10 years. Omars will. And, they have been extremely helpful, teaching me new ways to do things on my new rv trailer.